Frequently Asked Questions

Please read our FAQ before sending us a message.

How can I make a return?

See our Refund Policy page.

Which payment methods are accepted in the Online Shop?

We accepted most of payment method like Visa, Master Card, Amex Card, Discovery Card, you will be charged through Stripe gateway and Paypal payment processor, we don’t store your info.

How long will delivery take?

When can I expect to receive my package?

All items are shipped within 1-3 business days of placing the order.

 Estimated Delivery Time
▶ ( USA ) 7-21 days.
▶ ( UK ) 15-29 days
▶ ( Rest of the World ) 15-34 days
How secure is shopping in the Online Shop? Is my data protected?

Our website adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

I changed my mind, can I cancel or modify my order?

When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification. After 24 hours, we’ve already started working on your order and it is too late to cancel it or modify it.

To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.

To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would like to change it for in your email and we’ll do our best to help you!

How much is shipping?

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

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